Report a Problem

Email Us

If you have encountered any problems in the Builder or Viewer please let us know! Email us about the issue at help@blocksmithxr.com

Builder Bug

If you encountered a Builder bug or crash on Windows or Mac, please provide the log file! You can find the Log Console under Tools in the top menu bar. Make sure to save the log immediately after you see the issue to capture it in the log. Then attach the log file to the email with a description of the bug or crash as well.